It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear

A revised and updated edition of the detailed, down-to-earth guide to speaking your mind effectively—includes useful exercises.

The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don't think they can change it. It's the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you commu...