Journey to Improvement: A Team Guide to Systems Change in Education, Health Care, and Social Welfare

The challenges we face in education, health care, and social welfare are multifaceted, reflecting the complex systems in which we live. Out of urgency and often the best of intentions, organizations implement new policies, technologies, and other innovations to tackle these issues, and hope for the best. However, addressing these challenges requires more than heroic individuals with silver—bullet solutions. We need teams with diverse expertise that know how to learn together and use their c...