New York Times bestselling author Dan Lyons exposes how the "new oligarchs" of Silicon Valley have turned technology into a tool for oppressing workers in this "passionate" ( Kirkus) and "darkly funny" ( Publishers Weekly) examination of workplace culture.
At a time of soaring corporate profits and plenty of HR lip service about "wellness," millions of workersin virtually every industryare deeply unhappy. Why did work become so miserable? Who is responsible? And does any company have a model for doing it right?
For two years, Lyons ventured in search of answers. From the innovation-crazed headquarters of the Ford Motor Company in Detroit, to a cult-like "Holocracy" workshop in San Francisco, and to corporate trainers who specialize in ... Legos, Lyons immersed himself in the often half-baked and frequently lucrative world of what passes for management science today. He shows how new tools, workplace practices, and business models championed by tech's empathy-impaired power brokers have shattered the social contract that once existed between companies and their employees. These dystopian beliefsoften masked by pithy slogans like "We're a Team, Not a Family"have dire consequences: millions of workers who are subject to constant change, dehumanizing technologieseven health risks.
A few companies, however, get it right. With Lab Rats, Lyons makes a passionate plea for business leaders to understand this dangerous transformation, showing how profit and happy employees can indeed coexist.
|Product dimensions:||5.90(w) x 4.50(h) x 0.80(d)|
About the Author
Dan Lyons is the New York Times bestselling author of Disrupted. He is also a novelist, journalist, screenwriter, and public speaker. He was a staff writer on the first two seasons of the Emmy-winning HBO series Silicon Valley. Previously, Lyons was technology editor at Newsweek and the creator of the groundbreaking viral blog "The Secret Diary of Steve Jobs" (AKA "Fake Steve Jobs"). Lyons has written for the New York Times Magazine, GQ, Vanity Fair, and Wired. He lives in Winchester, MA.
Table of Contents
Welcome to Your New Job xi
Introduction: Make a Duck 1
Part I Misery In The Maze 13
Chapter 1 Unhappy in Paradise 15
Chapter 2 The New Oligarchs 29
Chapter 3 A Very Brief History of Management Science (and Why You Shouldn't Trust It) 51
Chapter 4 Who's Afraid of Silicon Valley? 68
Part II Four Factors of Workplace Despair 79
Chapter 5 Building the Workforce of the Future (or: Sorry You're Old and We'd Like You to Leave) 81
Chapter 6 Money: "Garbage at the Speed of Light" 89
Chapter 7 Insecurity: "We're a Team, Not a Family" 108
Chapter 8 Change: "What Happens If You Live Inside a Hurricane That Never Ends?" 125
Chapter 9 Dehumanization: "Think of Yourself as a Machine Within a Machine" 146
Part III The No-Shit-Sherlock School of Management 165
Chapter 10 The Battle for the Soul of Work 167
Chapter 11 Basecamp: Back to Basics 175
Chapter 12 Managed by Q: "Everybody Cleans" 188
Chapter 13 Kapor Capital: Conscious Capitalists 201
Chapter 14 The Social Enterprise Movement 217
Epilogue: Can Zebras Fix What Unicorns Have Broken? 228
Selected Bibliography 237
What People are Saying About This
“I loved Dan Lyons’s book Disrupted. With LAB RATS, he takes his critique of the modern workplace to the next level, to show how Silicon Valley’s sometimes disturbing ideas about how to treat employees now pervade many workplaces. This is a fascinating, thought-provoking, hilarious, and sometimes harrowing account of current work culture.”
“Dan Lyons' LAB RATS defies easy description. It is hilarious, but not funny. I sputtered laughing and choked crying (literally, not figuratively) as I read it. Yes, to an extreme, Lyons gives Silicon Valley the thrashing that it, alas, largely deserves. But in the final third of the book, he offers us an effectively illustrated way out--an approach to work and business that puts people first, profitably serves customers, and makes the world a little bit better in the process.”