This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes.
- Experiences from experts in the field
- Guide to resources that are utilized in the higher education industry
- Auditors’ perceptions
About the Author
Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.Associate Professor Len Webster has expertise in educational policy, educational development, quality development and flexible learning. Currently he is the Educational Adviser in the Centre for the Advancement of Learning and Teaching (CALT) at Monash University, Australia. He previously was the director of an educational development unit in the Faculty of Law, Monash University, where he was the Faculty Quality Development Coordinator. He has also been a reviewer of the Australian University Quality Agency conference proceedings.Dr Patricie Mertova is currently a Research Fellow in the Department of Education, University of Oxford, England. She was previously a Research Officer at the University of Queensland, and, prior to that, a Research Fellow in the Centre for the Advancement of Learning and Teaching (CALT) and the Centre for Higher Education Quality (CHEQ), Monash University, Australia. She has recently completed her PhD focusing on the academic voice in higher education quality. She has research expertise in the areas of higher education and higher education quality. Her background is also in the areas of linguistics, translation, cross-cultural communication and foreign languages.
Table of Contents
PART 1 OVERVIEW: Growth of the quality movement in higher education
PART 2 LEADERSHIP OF QUALITY IN HIGHER EDUCATION: Initiative-based quality development and the role of distributed leadership; A leadership model for higher education quality; A framework for engaging leadership in higher education quality systems
PART 3 APPROACHES OF MANAGERS TO QUALITY IN HIGHER EDUCATION: Quality management in higher education: a comparative study of the United Kingdom, The Netherlands and Finland; Towards a culture of quality in South African higher education
PART 4 AUDITING QUALITY IN HIGHER EDUCATION: Auditors’ perspectives on quality in higher education
PART 5 ACADEMIC DEVELOPMENT AND QUALITY IN HIGHER EDUCATION: Academic development as change leadership in higher education; Quality in the transitional process of establishing political science as a new discipline in Czech higher education (post 1989); Academic development and quality in Oman: mapping the terrain
PART 6 RESOURCES AND TRENDS IN HIGHER EDUCATION QUALITY: New directions in quality management; Dubai’s Free Zone model for leadership in the external quality assurance of higher education; Trends in quality development