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Lean in a High-Variability Business: A Graphic Novel about Lean and People at Zingerman's Mail Order

By Eduardo Lander, Jeffrey K. Liker, Thomas E. Root
Hardcover
$126.99
By Eduardo Lander, Jeffrey K. Liker, Thomas E. Root
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"John Dewey famously pointed out, 'We don't learn from experience. We learn from reflecting on experience.' Here's your chance to learn as the three authors reflect on the (successful) struggle to build a Lean production and management system at Zingerman's Mail Order. Thousands of people visit and benchmark ZMO. This book delivers the backstory in a richly illustrated way."

-- Mike Rother, author of the bestselling books Toyota Kata and The Toyota Kata Practice Guide

This clever and highly...

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BusinessManagement & LeadershipQuality ControlQuality Control - General & Miscellaneous