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Legendary Service: The Key Is To Care

By Victoria Halsey, Kathy Cuff, Ken Blanchard
Hardcover
$26.00
By Victoria Halsey, Kathy Cuff, Ken Blanchard
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Take Care of Your Customers--or Someone Else Will!

Legendary Service

Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and athriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees.

Kelsey Young is an optimistic but disillusioned sales associate working ...

Categories

BusinessManagement & LeadershipMarketing & SalesManagement - General & MiscellaneousCustomer Service