Logistics and Fulfillment for e-business: A Practical Guide to Mastering Back Office Functions for Online Commerce

by Janice Reynolds

Overview

Logistics and fulfillment management is unglamorous, complex and expensive, but it is one of the primary factors determining whether an e-business will be profitable. Many enterprises (large and small) rush into the e-business model without adequate consi

Product Details

ISBN-13:	9781138436428
Publisher:	Taylor & Francis
Publication date:	07/27/2017
Pages:	556
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Janice Reynolds is a writer, editor, speaker, and consultant in information technology and the Internet/intranet. Prior to starting her own consulting firm in 1995, Ms. Reynolds was the litigation manager of a large New York City law firm. She is the author of The Complete E-Commerce Book . She has edited numerous technical books and led several e-commerce development teams. Ms. Reynolds provides advice to numerous budding entrepreneurs as the 'E-commerce Expert' on Allbusiness.com. She also consults with established companies concerning their technical needs.

Table of Contents

INTRODUCTION CHAPTER 1: SETTING THE STAGE CHAPTER 2: MAKI NG THE MOVE: E-BUSINESS INFRASTRUCTURE CHAPTER 3: ADOPTING A B2B MODEL CHAPTER 4: THE E-TAILERS CHAPTER 5:THE PARTNERS:OUTSOURCING THE TECH CHAPTER 6: SHIPPING CHAPTER 7: LOGISTICS AND/OR FULFILLMENT MODELS CHAPTER 8: STRATEGIZING AND PLANNING FOR AN LFMS CHAPTER 9: FULFILLMENT: IN – HOUSE OR OUTSOURCE ? CHAPTER 10: EXPLOITING LOGISTICS AND FULFILLMENT TECHNOLOGY CHAPTER 11: IT'S ALL ABOUT THE CUSTOMER CHAPTER 12: THE 3RS GO GLOBAL