Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30Days

by Karl W Palachuk

Overview

The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more.

Whether you're a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you!

The book includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more! Downloadable content includes forms, checklists, and spreadsheets you can customize for your business.

The #1 selling book on managed services! Now with ten new chapters, this is the ultimate guide to building a successful managed service business.

Product Details

ISBN-13:	9781942115472
Publisher:	Great Little Book Publishing Co., Inc.
Publication date:	01/01/2018
Pages:	276
Product dimensions:	6.00(w) x 9.00(h) x 0.58(d)

Table of Contents

I. Computer Consulting in the 21st Century

1. What’s Different About Technology Consulting Today?

2. The Latest Servers and Options

3. Cloud Computing in the Small Business Space

II. The Managed Service Model

4. New Consulting Business vs. Existing Business

5. Managed Services in a Month

6. Break/Fix and Hybrid Models

7. Managed Services and Cloud Services

III. Getting Started

8. Start Making A Plan

9. Starting Fresh with No Clients to Convert

10. Per User vs. Per Device Pricing 92

11. Create A Three-Tiered Pricing Structure

IV. Backup and Other Add-On Offerings

12. Building a Catalog of Services

13. BDR and Backup

14. VOIP, Signage, Security, and More

V. Putting Your (New) Business Together

15. Weed Your Client Garden and Finish The Plan

16. Write a Service Agreement; Have It Reviewed

17. Print Up Your New Pricing Plan

18. Overcoming Objections

19. Desktops and Managed Service Revisited

VI. Creating a Cloud Service Offering

20. The Cloud Service Five-Pack

21. Building a Bundle that Works

22. Killer Combo: Managed Services and Cloud Services

VII. Executing the Plan

23. Client Sit-Downs

24. The Meeting

25. After the Sale

VIII. Running Your New MSP Business

26. The Right Tools for the Job

27. Final Thoughts: Managed Services in a Month

28. Key Points to Remember for Profit

29. One Final Note: Self-Interest Properly Understood

Appendix A: Alphabet Soup Cheat Sheet

Appendix B: Products and Resources Mentioned

Editorial Reviews

"The third edition of Managed Services in A Month is the definitive guide to MSP practices, pricing, and delivery. " - Joshua Liberman, President Net Sciences, Inc.

"If you want to offer service agreements to your IT customers, or are not sure of the value of selling service agreements, buy and read this book. When you are finished, you will be able to start offering service agreements – it’s as simple as that. Thanks to Karl, I’m in the process of proposing 4 service agreements. The money for the book will be paid for by the first one so it’s definitely money well-spent. On that note, I appreciate the short, concise format because that made it that much easier and faster to read. Technology books with hundreds of pages are more often than not nothing but fat. Not with Karl’s book – lean and right to the point. Whether you know nothing, something, or a lot about IT service agreements, this book is an excellent resource. It will show you nearly everything you need to know about service agreements, from the perspective of someone who is obviously very adept at running his own IT business. In the past when I tried to come up with something on my own, I just stared at a blank screen. Although I could come up with a handful of bullets of what should be included in a service agreement, Karl points out many things I hadn’t thought of, including what not to cover. He also provides actual frameworks and examples of the agreement language. I really like his practice of having more than one type of agreement." - Schyler Jones, Hillsboro, NH

From the Publisher