Managing Ambiguity and Change: The Case of the NHS

Managing Ambiguity and Change: The Case of the NHS

by S. Dopson

Paperback(1st ed. 1997)

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Overview

Managing Ambiguity and Change: The Case of the NHS by S. Dopson

This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report have identified a number of unintended consequences, but it is argued that they have not adequately theorised these outcomes in the policy implementation process. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.

Product Details

ISBN-13: 9781349398607
Publisher: Palgrave Macmillan UK
Publication date: 10/06/1997
Edition description: 1st ed. 1997
Pages: 172
Product dimensions: 5.51(w) x 8.50(h) x 0.02(d)

About the Author

SUSAN DOPSON

Table of Contents

Introduction - Reorganizations of the NHS: Theory and Practice - Eliasian Sociology - The Introduction of General Management in the NHS: An Example of Managed Social Change - DGM's Priorities: An Eliasian Analysis - Case Study: The Development of a Mental Health Policy - Conclusion

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