Managing from the Heart

From the brain trust at The Atlanta Consulting Group comes a simple method hailed as a revolution in management practice: learning to care.

Caring isn’t a frill. It delivers results. And for some unenlightened managers, learning to care can be a matter of corporate life or death.

Managing from the Heart is the story of Harry Hartwell, a composite character drawn from decades of the authors’ field experience on the front lines of management reform. Known by his staffers as “the Abominable N...