Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence

Excellent communicating skills have always been crucial to success in leadership and management roles-and that's one of the reasons the first edition of this book, Mastering Communication at Work, has been an international bestseller taught at universities and referred to by leading CEOs. In the years since it was first published, it's been the go-to "communication playbook," helping leaders develop strategic responses and communication tactics with clear, actionable advice.



What's changed i...