Mastering Hidden Costs and Socio-Economic Performance

This volume is a first for the Research in Management Consulting series. As research and theory building in management consulting have grown rapidly during the past several years, the series is dedicated to capturing the latest thinking from applied scholars and scholarly practitioners in this field. Complexity and uncertainty in today’s fast—paced business world have prompted a growing number of organizations—profit and not—for—profit alike—to seek guidance in their concomitant change effo...