Mastering the Thomas-Kilmann Conflict Mode Instrument

As I was assembling all the materials I'd ever created about the Thomas-Kilmann Instrument (TKI) and conflict management, I knew I had to develop a meaningful sequence of chapters-from first presenting the basics of the TKI Conflict Model and the TKI assessment tool, all the way to USING that model and tool effectively for approaching the most devastating conflicts on this planet: civil war and international war.

At the start, I discuss the TKI Conflict Model, it's two underlying dimensions...