New Frontiers in Information and Software as Services: Service and Application Design Challenges in the Cloud

The increasing costs of creating and maintaining infrastructures for delivering services to consumers have led to the emergence of cloud based third party service providers renting networks, computation power, storage, and even entire software application suites. On the other hand, service customers demand competitive pricing, service level agreements, and increased flexibility and scalability. Service consumers also expect process and data security, 24/7 service availability, and complianc...