Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential

This guide provides the antidote to the common tendency of conflict, giving managers, team leaders, members, and facilitators the practical support they need to battle "the nice trap" and start getting results.

Conflict naturally exists in most organizations--even in those that never make waves. In the case of the more subdued teams, author Brian Miller explains that there's a much deeper problem going on: the conflict doesn't go away, but instead it manifests itself in passive-aggression, m...