Occupational Stress in the Service Professions

Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers.

Occupational Stress in the Service Professions introduces the reader to contemporary theoretical and research issues and then provides a comprehensive internationa...