Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life

An award-winning
conflict consultant offers a new path to take when agreement and collaboration
seem impossible, and teaches us that when conflict resolution fails, we can
achieve freedom instead—even without others’ cooperation.

A founding CEO and his top salesperson are engaged in a
heated clash over her compensation package.

A mother and daughter are locked in a nasty cycle of blame
and attack.

A high-profile executive team is struggling with aggressive
political infighting.

In all these cases, ev...