Outstanding!: 47 Ways to Make Your Organization Exceptional

"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional—just follow the path laid out. Definitely a must read!"
—Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show

Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People...