Passing the Baton: Booking and Dispatching the Service Call

Roger's popular book, The Service Call Blueprint, reveals exactly how to execute a service call and maximize revenue in the process. But how do you book and dispatch the service call for maximum profit potential in the first place? Roger walks you through the entire process in Passing the Baton, the latest book in his Blueprint Series. If we think about the HVAC or plumbing residential service and replacement business as a relay race, it isn't until the third lap where the actual Service Ca...