Perfect Phrases for Performance Reviews / Edition 2

by Douglas Max, Robert Bacal

Overview

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs?

This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for:

• Crafting an accurate, carefully worded assessment
• Documenting behaviors and accomplishments
• Guiding and developing promising workers
• Conducting face-to-face interviews

Product Details

ISBN-13:	9780071745079
Publisher:	McGraw Hill LLC
Publication date:	11/10/2010
Series:	Perfect Phrases Series
Edition description:	List
Pages:	224
Product dimensions:	8.14(w) x 11.70(h) x 0.41(d)

About the Author

Douglas Max is managing director of LR Communications, a firm that conducts on-site seminars in writing and presentation skills.

Robert Bacal is the author of Managing Performance and The Complete Idiot's Guide to Consulting.

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Table of Contents

Contents

The Most Important Preface You Will Ever Read....................          

Acknowledgments....................          

Part One. Background for Conducting Performance Reviews....................          

How to Plan, Conduct, and Write a Performance Review....................          

Part Two. Examples of Forms for Performance Reviews....................          

Performance Review Forms....................          

Part Three. Perfect Phrases for Performance Reviews....................          

Topics Listed Alphabetically....................          

Topics by Job Category....................          

General Job Skills/Traits....................          

Technical Skills....................          

Productivity....................          

Management/Leadership/Supervisory....................          

Management....................          

Communications/Interpersonal....................          

Personal Qualities/Characteristics....................          

Appendix A. Ten Mistakes Managers Make When Conducting Performance Appraisals......          

Appendix B. Seven Mistakes Employees Make During Performance Appraisals............