Perfecting Patient Journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

Healthcare in the United States, and around the world, is facing a
crisis brought on by a combination of rising costs, lack of transparency
and accountability, and preventable medical errors. Applying lean
thinking to improve care is one way that healthcare organizations can
engage employees in solving problems in order to deliver better and more
efficient care.

Perfecting Patient Journeys is a guide for leaders of healthcare
organizations who want to implement lean thinking. Readers will learn
how...