Prevention and Contingencies: A Simple Guide to Process Management

Why is it some managers are so good at managing their teams and so good at managing individuals on their teams, yet productivity seems to lag below expectations? The likely suspect ... failure to proactively manage work processes. Workplace productivity is the by-product of many factors, but the two most important of those factors may be people and processes. We often shower managers with resources to build their people management skills yet provide little in the way of building their proce...