Rapport: The Four Ways to Read People

All of us have to deal with difficult people. Whether we’re asking our neighbor to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, and they specialize in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI, and the CIA on how to deal with extremely dangerous suspects when the stakes are high. After...