Reinventing Jobs: A 4-Step Approach for Applying Automation to Work

Reinventing Jobs: A 4-Step Approach for Applying Automation to Work

by Ravin Jesuthasan, John Boudreau

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Product Details

ISBN-13: 9781633694071
Publisher: Harvard Business Review Press
Publication date: 10/09/2018
Pages: 224
Sales rank: 564,564
Product dimensions: 6.40(w) x 9.00(h) x 0.90(d)

About the Author

Ravin Jesuthasan is Managing Director at Willis Towers Watson and a recognized global thought leader on the future of work. He is a member of the World Economic Forum's Steering Committee on Work and Employment and has been recognized as one of the 25 most influential consultants in the world. Jesuthasan has been featured extensively by leading business media including CNN, the BBC, the Financial Times , The Nikkei (Japan), Les Echos (France), Valor Economico (Brazil), and the South China Morning Post. He is coauthor of Transformative HR and Lead the Work and author of more than 70 articles about work, automation, and human capital.

John Boudreau is Professor of Management Organization at the University of Southern California's Marshall School of Business and Research Director at the university's Center for Effective Organizations. For over 30 years, he has been recognized worldwide for award-winning breakthrough research on the bridge between superior human capital, talent, and sustainable success. He has over 200 publications, including the books Beyond HR , Retooling HR , and Lead the Work , and is frequently featured in Harvard Business Review , Wall Street Journal , Fortune , Fast Company , BusinessWeek , Talent Management , CFO.com, and NPR, among others.

Table of Contents

Acknowledgments xi

Introduction: AI and Robotics Are Here. Now What? 1

Part 1 Optimizing Work Automation: A Four-Step Framework

1 Deconstruct the Job 19

Which Job Tasks Are Best Suited to Automation?

2 Assess the Relationship between Job Performance and Strategic Value 41

What Is the Automation Payoff?

3 Identify Options 57

What Automation Is Possible?

4 Optimize Work 87

What Does the Right Human-Automation Combination Look Like?

Part 2 Redefining the Organization, Leadership, and Workers: Automation implications beyond Reinventing Jobs

5 The New Organization 123

Digital, Agile, Boundaryless, and Work-Centric

6 The New Leadership 141

Democratic, Social, and Perpetually Upgraded

7 Deconstruct and Reconfigure Your Work 167

Using the Work-Automation Framework to Navigate Your Personal Work Evolution

Appendix 187

Notes 193

Index 201

About the Authors 211

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