Responding to Resistance: Thirty Strategies to Manage Conflict in Your School (An educational leadership guide to conflict management in the school community)

Educational leadership is never conflict-free. And poorly managed conflict-whether it involves staff, students, parents, or other stakeholders-can consumed a great deal of educational leaders' time and energy. In Responding to Resistance: Thirty Strategies to Manage Conflict in Your School, author William A. Sommers acknowledges this reality and presents a wide-ranging set of efficient response strategies. He equips K-12 school and district leaders with a repertoire of skills for reacting p...