Responsible Design, Implementation and Use of Information and Communication Technology: 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6-8, 2020, Proceedings, Part II
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By Marié Hattingh (Editor), Machdel Matthee (Editor), Hanlie Smuts (Editor), Ilias Pappas (Editor), Yogesh K. Dwivedi (Editor), Matti Mäntymäki (Editor)
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This twovolume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on eBusiness, eServices, and eSociety, I3E 2020, held in Skukuza, South Africa, in April 2020.*
The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions. The papers are organized in the following topical sections:
Part I: block chain; fourth industrial revolution; eBusiness; business processes; big data and machine learning; and ICT an...






















