Restore the Respect : How to Mediate School Conflicts and Keep Students Learning

Restore the Respect : How to Mediate School Conflicts and Keep Students Learning


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Restore the Respect : How to Mediate School Conflicts and Keep Students Learning by Ondine G., Ed. Gross Ed., Jed Baker

Unresolved conflicts in schools build barriers to learning, including low motivation, lack of focus, and disruptive behaviors that remove students from the classroom. When teacher-student conflicts occur, the negative effects can be long-lasting without a safe and structured way to repair the relationship.

This reader-friendly guidebook has a concrete, evidence-based solution: an easy and effective 50-minute mediation technique for teachers and students in Grades K-12. School psychologist Ondine Gross guides you through the whole process of starting a teacher-student mediation program, conducting successful mediations, and collecting and monitoring data to measure the effectiveness of the program. You'll also learn how to use the technique to mediate conflicts between students and between adults in schools, including staff members and parents.

Highly successful as a Tier II intervention, this common-sense solution will help your school leave ineffective discipline techniques behind—and embrace more supportive approaches that model social and problem solving skills, reduce suspensions, and keep students learning.


  • Reduces disciplinary actions—82% of students who participated in teacher–student mediation had no further disciplinary referrals from that teacher*
  • Removes or reduces obstacles to student learning and achievement
  • Gives teachers insights into student stressors so they can develop positive solutions
  • Strengthens and repairs relationships among all members of a school community: teachers, students, staff members, and parents
  • Enhances social-emotional learning and communication skills
  • Builds trust and promotes a caring and respectful environment among people of different backgrounds
  • Fits perfectly within response to intervention and systems of schoolwide positive behavior support frameworks
  • Works in any school—embed it as a Tier II intervention in your multitiered system of supports or use it as a standalone strategy

*Statistic derived from average of three years of data from a midsize public high school

PRACTICAL MATERIALS: Compelling school stories; candid feedback from teachers, students and administrators; step-by-step mediation training and practice scenarios; sample mediation dialogue and communication tips; an intervention tracking tool; and a "mediation toolbox" of handouts and forms.

Product Details

ISBN-13: 9781598579420
Publisher: Brookes Publishing
Publication date: 06/01/2016
Pages: 256
Sales rank: 545,619
Product dimensions: 7.00(w) x 9.90(h) x 0.60(d)
Age Range: 5 - 17 Years

About the Author

Ondine Gross, M.S., Ed.M., is a nationally certified school psychologist, licensed therapist, and author of Restore the Respect: How to Mediate School Conflicts and Keep Students Learning. For over 30 years, she was a school psychologist in diverse California and Illinois public schools. The California Association of School Psychologists named her an "Outstanding School Psychologist."

Mid-career, Ondine earned a master's degree in educational policy, organization, and leadership from the University of Illinois at Urbana—Champaign as well as school administrator certification. She also became a volunteer community mediator and in 2011, piloted restorative school mediation at her diverse public high school. The results were positive and immediate and inspired Ondine to write her book and train others.

Now an educational consultant and public speaker, Ondine's audiences appreciate her frankness, credibility, and "in the trenches" humor when showing how mediation fosters safe, positive, affirming school environments for our teachers and students. For more information, please see or @ondinetalks.

Read an Excerpt

Read an excerpt
What is Teacher-Student Mediation?

Table of Contents

About the Forms
About the Author
Foreword Jed Baker
  1. A Call to Action: Reforming Discipline, Improving Relationships, and Building Better Schools
  2. Systems to Help Students: How Response to Intervention and Multi-tiered Positive Behavior Supports Transform a School
  3. What Is Teacher–Student Mediation?
  4. How to Conduct Teacher–Student Mediations
  5. What Is Required of a Skilled School Mediator?
  6. Sources of Teacher–Student Conflict, Problem-Solving Strategies, and Sample Mediations
  7. Feedback on Teacher–Student Mediation
  8. Promising Data: Mediation Is Effective
  9. How to Conduct Student Mediations
  10. Mediation with Adults in Schools: The Next Frontier
Appendix A: Your Mediation Toolbox
Appendix B: Tier II Intervention Guide

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