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Rethinking Information Technology Asset Management

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Information Technology Asset Management (ITAM) and Software Asset Management (SAM) is hard to get right. Annual IT budget forecasts rarely hold. Costs spiral out of control. And the only answer seems to be to spend more money on another tool and hope for the best.

Why? Because traditional approaches to ITAM overlook the root causes:

  • Untrustworthy data from the CMDB or Asset MDR
  • Unplanned version upgrades or platform refreshes
  • Shadow IT: unapproved software, SaaS, or cloud computing subscript...