Reward Systems: Does Yours Measure Up?

It's one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It's easy to point the finger of blame at them. But in most companies, it's the reward system, not the workforce, that's causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.

In Reward Systems: Does Yours Deliver? Steve Kerr describes the steps you must take to create an effective re...