SAP Solution Manager-Practical Guide

by Steve Christian, Michael Pytel, Jereme Swoboda, Nathan Williams

Overview

With this hands-on guide to SAP Solution Manager (SolMan) 7.2, you'll find everything you need to maintain your SAP landscape! First get a handle on basic concepts, see how to upgrade to 7.2, and configure your solution. Then dive into key functionality: monitoring, business process documentation, change control management, IT service management, testing, and more. Round out your skills with information on security and real-world case studies!

Highlights:

• -Upgrading to 7.2
• -Configuration
• -Monitoring tools
• -Business process documentation
• -Quality Gate Management
• -Change Request Management (ChaRM)
• -Requirements management
• -IT Service Management (ITSM)
• -IT project and portfolio management
• -Testing
• -Business Process Operations
• -Security

Product Details

ISBN-13:	9781493215447
Publisher:	Rheinwerk Publishing, Inc.
Publication date:	09/26/2017
Edition description:	New Edition
Pages:	803
Product dimensions:	7.20(w) x 9.30(h) x 1.90(d)

About the Author

Michael Pytel is currently the chief innovation officer and co-founder of NIMBL, an SAP implementations consulting firm. He has more than 14 years of hands-on technical experience with SAP solutions, including SAP HANA.

Jereme Swoboda is an experienced SAP technologist focused on the SAP Solution Manager product suite and the SAP NetWeaver stack. In his role as a consultant at NIMBL, Jereme has integrated SAP Solution Manager—including implementing complex technical monitoring and technical operations—on a variety of platforms for both large and small companies. Jereme has extensive experience pairing real-world scenarios with SAP’s capabilities, and focuses on assisting customers in maximizing their SAP experience.

Nathan Williams is a senior SAP management and technology consultant with a prominent concentration in SAP Application Lifecycle Management and SAP Solution Manager. Coordinating with IT, business, and program management teams, he has effectively defined strategies and roadmaps to help SAP customers seamlessly transition to SAP Solution Manager processes and capabilities. Nathan is also experienced with all technical configuration aspects of SAP Solution Manager, including security, Basis, and SAP CRM. You may contact Nathan at [e-mail].

Table of Contents

... Preface ... 17

... Who This Book Is For ... 19

... How This Book Is Organized ... 20

... Acknowledgments ... 22

1 ... SAP Solution Manager 7.2 Overview ... 25

1.1 ... Why SAP Solution Manager Now? ... 25

1.2 ... Supporting SAP S/4HANA Transformation ... 27

1.3 ... Processes Supported by SAP Solution Manager ... 29

1.4 ... A New User Experience ... 30

1.5 ... SAP Solution Manager in the Cloud ... 32

1.6 ... SAP Solution Manager Usage Rights ... 33

1.7 ... Summary ... 34

2 ... SAP Solution Manager 7.2 Concepts ... 37

2.1 ... What Is a Solution? ... 38

2.2 ... Logical Component Groups ... 41

2.3 ... Branches ... 43

2.4 ... System Landscape Directory ... 45

2.5 ... Landscape Management Database ... 48

2.6 ... Maintenance Planner ... 51

2.7 ... Summary ... 54

3 ... SAP Solution Manager 7.2 Upgrade ... 55

3.1 ... Upgrade versus New Implementation ... 55

3.2 ... Upgrade Process Overview ... 58

3.3 ... Upgrade Tools ... 73

3.4 ... Content Activation ... 75

3.5 ... Summary ... 94

4 ... SAP Solution Manager Baseline Configuration ... 95

4.1 ... Postinstallation Basis Tasks ... 96

4.2 ... SAP Solution Manager Setup ... 101

4.3 ... Configuring SAP Web Dispatcher ... 127

4.4 ... Installing and Configuring TREX ... 128

4.5 ... Summary ... 134

5 ... Managing Systems with SAP Solution Manager ... 135

5.1 ... Target System Requirements ... 136

5.2 ... Managed System Configuration ... 146

5.3 ... SAP EarlyWatch Report Activation ... 155

5.4 ... Summary ... 162

6 ... Monitoring with Application Operations ... 163

6.1 ... Monitoring and Alerting Infrastructure ... 164

6.2 ... System Monitoring ... 167

6.3 ... User Experience Monitoring ... 185

6.4 ... Integration Monitoring ... 195

6.5 ... SAP HANA and Business Intelligence Monitoring ... 220

6.6 ... Job Monitoring ... 222

6.7 ... Self-Monitoring ... 227

6.8 ... Root Cause Analysis ... 231

6.9 ... System Recommendations ... 242

6.10 ... Summary ... 246

7 ... Business Process Documentation ... 247

7.1 ... Solution Documentation Configuration ... 248

7.2 ... Documenting a Solution ... 271

7.3 ... Definition and Lifecycle of a Solution ... 284

7.4 ... Document Types ... 293

7.5 ... Best Practice Packages ... 295

7.6 ... Graphical Process Modeling ... 298

7.7 ... Integration with Change Management ... 304

7.8 ... Summary ... 305

8 ... Change Control Management ... 307

8.1 ... Quality Gate Management ... 309

8.2 ... Change Request Management ... 342

8.3 ... Release Management ... 417

8.4 ... Transport Management ... 432

8.5 ... Retrofit ... 456

8.6 ... Downgrade Protection ... 486

8.7 ... Change Reporting ... 506

8.8 ... Summary ... 515

9 ... Requirements Management ... 517

9.1 ... Overview ... 517

9.2 ... Setup ... 529

9.3 ... Using Requirements Management ... 540

9.4 ... Summary ... 550

10 ... IT Service Management ... 551

10.1 ... Core ITSM Concepts ... 552

10.2 ... User Experience ... 574

10.3 ... Key Features ... 577

10.4 ... Integration with SAP Digital Business Services ... 586

10.5 ... Integration with SAP Software Components ... 597

10.6 ... IT Service Management Reporting and Analytics ... 603

10.7 ... Summary ... 614

11 ... SAP Portfolio and Project Management ... 615

11.1 ... Configuration and Setup ... 617

11.2 ... Managing Projects ... 628

11.3 ... Focused Build for SAP Solution Manager ... 652

11.4 ... Summary ... 654

12 ... Testing SAP Solutions ... 657

12.1 ... Test Preparation ... 658

12.2 ... Component-Based Test Automation ... 693

12.3 ... Change Impact Analysis ... 706

12.4 ... Impact of Upgrade to SAP Solution Manager 7.2 ... 737

12.5 ... Partner Tools ... 741

12.6 ... Summary ... 742

13 ... Business Process Operations ... 745

13.1 ... Business Process Monitoring ... 746

13.2 ... Business Process Improvement ... 753

13.3 ... Data Consistency Management ... 762

13.4 ... Job Management ... 769

13.5 ... Summary ... 770

14 ... Managing Security within SAP Solution Manager ... 771

14.1 ... Deploying SAP-Delivered Roles ... 772

14.2 ... Providing Access to the SAP Fiori Launchpad ... 780

14.3 ... Enabling External Access to SAP Fiori Apps for SAP Solution Manager ... 781

14.4 ... Summary ... 784

... Appendices ... 787

... The Authors ... 787

... Index ... 789