Say What They Can't Unhear: The 9 Principles of Lasting Change

Nine principles of persuasion to motivate, not manipulate.

Change isn't an easy sell. And, in business, pivoting in a new direction requires teams to work together cooperatively. While a half-hearted agreement to adopt a common goal may get you short-term momentum, if you want to initiate lasting change that creates sustained action, you need to give your audience a reason to believe. You need, as the title of this book suggests, to say what they can't unhear.

From renowned strategist, author...