Serious Performance Consulting According to Rummler

Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to:

• Find a viable critical business issue and establish how a project's success will be evaluated.
• Use a conceptual performance analysis framework to generate hypotheses for gaps in results.
• Establish the difference between "is" and "should" perfor...