Sino-German Intercultural Management: Self-Organization, Communication and Conflict Resolution in a Digital Age

This book presents the findings of a comparative study on office work culture in Germany and China. Focusing on behavioural and work practices, it explains the cultural influences on local staff’s personal behaviour.
The book also offers solutions for improving overall productivity, and examines digital work environments in manufacturing and sales organisations. Documenting business practices and cultural traits, as well as typical approaches to conflict situations, it lays the foundations...