Six Sigma For Dummies (Abridged)

The only user-friendly beginner's guide to Six Sigma

Six Sigma is the most common-and perhaps least understood-methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency and customer service, Six Sigma is the key.

Written specifically for Six Sigma beginners-whether they're small business owners who want to implement Six Sigma, or professionals and students who need to get up ...