Six Sigma For Dummies

Six Sigma For Dummies

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Product Details

ISBN-13: 9781118120354
Publisher: Wiley
Publication date: 10/16/2012
Series: For Dummies Series
Pages: 408
Sales rank: 545,883
Product dimensions: 7.30(w) x 9.10(h) x 1.00(d)

About the Author

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. Neil DeCarlo was President of DeCarlo Communications.

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Table of Contents

Introduction 1

Part I: Getting Acquainted with Six Sigma Basics 7

Chapter 1: Better Business and Better Performance: Defining SixSigma 9

Chapter 2: Linking Quality and Business 17

Chapter 3: Examining the Principles and Language of Six Sigma31

Chapter 4: Organizing for Improvement 43

Part II: DMAIC: Defining and Measuring 61

Chapter 5: Identifying and Right-Sizing Projects 63

Chapter 6: Launching a Project 77

Chapter 7: Mapping to Identify Possible Factors 87

Chapter 8: Diagramming to Identify Possible Factors 101

Chapter 9: Describing Performance with Numbers 113

Part III: DMAIC: Analyzing 133

Chapter 10: Depicting and Analyzing Data through Charts andGraphs 135

Chapter 11: Analyzing for Value 155

Chapter 12: What’s Normal? Recognizing Normally-ShapedVariation 165

Chapter 13: Assessing Capability: Comparing the Voices of theCustomer and the Process 179

Chapter 14: Gauging Gauges: Measurement System Analysis (MSA)199

Chapter 15: Mining Data and Processes for Insight 209

Chapter 16: Making Confident Decisions 227

Part IV: DMAIC: Improving and Controlling 241

Chapter 17: Forecasting Future Performance 243

Chapter 18: Designing, Conducting, and Analyzing Experiments(DOE) 259

Chapter 19: Standardizing on Improvement 281

Chapter 20: Maintaining Gains through Statistical ProcessControl 291

Part V: Looking at the Six Sigma Technology Tool Landscape309

Chapter 21: Eyeing Process Characterization and OptimizationTechnologies 311

Chapter 22: Tools for Performing Six Sigma Analysis 323

Chapter 23: Managing Six Sigma 331

Part VI: The Part of Tens 343

Chapter 24: Ten Top Do's and Don’ts of Six Sigma 345

Chapter 25: Ten Ways to Gain Synergies with Lean and Six Sigma349

Chapter 26: Ten Places to Go for Help 353

Index 357

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Six Sigma for Dummies 4.2 out of 5 based on 0 ratings. 9 reviews.
Anonymous More than 1 year ago
The title implies a quick study of the subject but the book delivered more than I expected. It presents a useful overview and enough detail to make it useful for a support person or faciliator involved in Six Sigma. Where technical description is reqired, the authors start with the concept and add detail until it becomes clear. They do not offer a "belt level" training course but enough information for the reader to understand which tools to use and how to apply them. They describe the overall process accurately and in sequence, with enough information for anyone involved in a support role. I will use this book as a working reference.
Guest More than 1 year ago
A great read for those interested in Lean Six Sigma, Business Process Improvement, Quality, Leadership, Growth and Innovation, and Operations from a customer¿s point of view! An outstanding addition to any business professional's library. Steven Bonacorsi
Guest More than 1 year ago
This book is a must read for small business owners who want to get the heart of what Six Sigma really is and how it can help! I have spent over 2 decades in large corporations that use, or attempt to use, the Six Sigma toolset and, now that I'm a small business owner myself, I can truly appreciate the immediate focus on the #1 toolset process, called DMAIC, which in my experience is used over 90% of time. I've now purchased multiple copies to pass around to my small team. Mark
Guest More than 1 year ago
Authors Craig Gygi, Neil DeCarlo and Bruce Williams will attract both plaudits and brickbats for this book (no wonder they needed a foreword from Stephen Covey). Six Sigma, originally devised as a method for reducing production defects, has been elevated to a business cult whose jargon and methods are zealously guarded by a priesthood of consultants. This cadre is bound to regard skeptically any step toward making Six Sigma plain to the general business public. We recommends this manual because it successfully walks the tightrope between detailed technical analysis of Six Sigma methods and common sense terminology that is comprehensible to ordinary oxygen-breathers in the business world. Though it gets too heavy on statistics, it also avoids short cuts and fluffy Six Sigma-lite. The book does not delve into the recent trend toward using Six Sigma for carrying out change initiatives. However, given that its objective is to make professionals Six Sigma literate, this oversight is well within the acceptable range of variation.
gbautista72 More than 1 year ago
I liked it. Simple, easy to understand. It is very thorough covering lots of topics, concepts & principles of LEAN SIX SIGMA. There's lots of material on statistical tools. Yes, a good introduction to Six Sigma & will be good for later review & refresher! I will refer back to it from time to time. Don't let the title mislead you. It's a handy book.
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Guest More than 1 year ago
I think it¿s a great book. It teaches Dummies the particulars of manufacturing, and how to challenge the conventional ways of manufacturing so as to be competent in the market.