Smart Urban Logistics: Improving Delivery Services by Computational Intelligence

Last-mile delivery in cities, where the main problems are the traffic situation and ensuring access to customers’ homes while maintaining their privacy, poses a substantial logistical challenge. This book explores how the service area of mobility, especially last-mile delivery, can be improved and smartified. It demonstrates how a design science method and a transdisciplinary approach have been used to create a traffic area analysis tool that can accommodate the uncertainty and incompletene...