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SOFTWARE ASSET MANAGEMENT: What Is It and Why Do I Need It? Chapter 13: Optimizing Contracts, Maintenance and Demand
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Optimization in a SAM context means solving a problem or situation within defined parameters in such a way as to obtain the best results. The overriding goal is to manage the software investment at an optimal level, while operating within the parameters defined by the software publisher's use rights, the SAM standard operating procedures (SOP) defined by the organization, and external governance. Governance includes adherence to U.S. copyright law and due-diligence reporting under the Sarba...