Solving for Churn: How Non-Obvious Bundles and Business Models Reduce Churn, Without Relying On Price

This audiobook is narrated by a digital voice.

Solving for Churn is a bold new approach to customer retention and growth. Rather than treating churn as a passive metric, this audiobook redefines it as a signal for strategic transformation. By identifying root causes and reframing churn as a design problem, you'll discover actionable frameworks to not only reduce customer loss but build loyalty, resilience, and long-term value. Packed with insights from category design, behavioral science, an...