LINDA SWINDLING is a workplace communication expert. She began negotiating work drama first as a successful attorney and mediator and later as a keynote speaker, executive coach, and strategic consultant. A Certified Speaking Professional (CSP) and president of Journey On, she is the author of the popular Passports to Success series, which offers thirteen titles on workplace and communication issues. Visit her at www.StopComplainers.com.
Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Doneby Linda Byars Swindling
Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy/b>
Turn constant complainers into productive contributors
Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.
- Shows how to identify complainers and time drainers
- Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies
- Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations
Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
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26 page sample but its all table of contents and reviews. Please provide some content.
So i join an awesome rp as a NightWing dragonet with an amazing backstory. This other dragonet (Moonflight) gets a crush on me. Then i find a stone talon which is part of a sacred statue in her den. I save us from evil by peicing the statue back together. <p> But when i get a position of authority, she ha<_>tes me as if i ki<_>lled her mother. She says that she knew about the stone and that she could read my mind. I never knew anyone could lie so much. She says that i destroyed her den on purpouse and then aparently she makes up a prophecy that was practically tooken out of book! I mean seriously people, if you're gonna make a prophecy, at least make it up yourself. She quite litterally took it out of a book and changed the last sentance. Wow. Just wow.
Excellent book with practical solutions and tips. An outstanding resource for work managers and anyone (read - everyone) who is involved in interpersonal relationships. Swindling's suggestions for handling complainers and energy drainers can be successfully used everywhere and are not limited to the workplace.