Strengths-Based Recruitment and Development: A Practical Guide to Transforming Talent Management Strategy for Business Results

Strengths—Based Recruitment and Development explains how and why strengths—based recruitment (SBR) is having a transformational impact on performance in top companies like Saga, Gap, Starbucks and SABMiller. By shifting the focus from what people can do (competency—based recruitment) to what they naturally enjoy doing, or SBR, these companies have reported results which include a 50% drop in staff turnover, 20% increase in productivity and a 12% increase in customer satisfaction within a ma...