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By Bert Smit, Frans Melissen, Celiane Camargo-Borges, Lauren Verheijen

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This item will be released on Jun 23, 2026

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Overview

Fully revised and updated, the second edition of this popular text focuses on designing, staging and managing experiences within the context of the events, tourism and hospitality industries.

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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality

Overview

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