Talking About Troubles in Conversation

Few conversational topics can be as significant as our troubles in life, whether everyday and commonplace, or more exceptional and disturbing. In groundbreaking research conducted with John Lee at the University of Manchester UK, Gail Jefferson turned the microscope on how people talk about their troubles, not in any professional or therapeutic setting, but in their ordinary conversations with family and friends. Through recordings of interactions in which people talk about problems they're...