The Art of IT Management: Practical tools, techniques and people skills

Many IT professionals who find themselves in a management position for the first time can find it daunting. With this book you will learn that management is about people rather than process or procedure, it is an art rather than a science. There is no one particular right way, your approach has to be geared to the individual and the task in hand. With a focus on practical advice, this book will provide you with theory, hints and tips, case studies and examples from the world of IT managemen...