The Business Model: Using the Language of Work to Organize and Align Work

Langdon is a systems kind of guy who hates meetings, isn't fond of working, and can't stand work stupidity. Sitting through tons of meetings and reorga-nizations that did little to improve work effectiveness, he could have dropped out to become a guitar-playing hippie. Not his style though...instead he invented a work system--a Language of Work^TM--that allows everyone to see work quickly in the same way, identify needed improvements easily, and create good solutions together.

Using the Lang...