The Challenges of Change: The Impact of Change on Attitude and Human Behavior in the Environment of Repositioning a Service Product

Dr. Peter W. Tischmann, a native of Hannover, Germany, has over 30 years of senior management experience in the luxury hotel industry with an extensive background in repositioning luxury hotels acknowledged for quality and service.

Amongst his many accomplishments are the re-opening of The St. Regis, a landmark property in New York City, as well as the repositioning of the Ciragan Palace Hotel in Istanbul, Turkey, which under Dr. Tischmann’s tenure reached the # 14 position amongst the 100 ...