The Communication Book: 44 Ideas for Better Conversations Every Day

Mikael Krogerus and Roman Tschäppeler have tested the forty-four most important communication theories and distilled them in book form.



¿ Want better conversations? Ask open-ended questions that have no right or wrong answers-make your partner feel brilliant.



¿ Want better meetings? Ban smartphones, use a timer, and make everyone stand up.



¿ Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfec...