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The Customer Excellence Enterprise: A Playbook for Creating Customers for Life

By Wayne Simmons, Tom DeWitt
Hardcover
$28.00
By Wayne Simmons, Tom DeWitt
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Make customer-centricity tangible, sustainable, and real by implementing structural and systemic changes to the DNA of your company.

Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies and it’s possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, Th...

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