The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs

You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone—the moment when the mind is most open to learning—to prompt people to think through problems, see situations more strategically, and transcend their limitations.

Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds o...