The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job

The step-by-step laser method to heal workplace trauma, This critical resource gives managers, HR, and anyone who may come into contact someone in trauma a tested and proven five-step method to prepare for what lies ahead. Regardless of the traumatic experience-workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy-you can help the organization and, most importantly, the survivor deal with, heal from, and move forward with confidence using the LASER method: Listen-Co...