The Manager's Guide to Discipline

For most managers, let alone the employees involved, the disciplinary process can be painful and embarrassing. Poor performance tends to be confused with misconduct and consequently carries the stigma of punishment; this despite the fact that most company policies and indeed the ACAS Code (correctly) put emphasis on improving behaviour or performance, rather than punishment. Derek Eccleston's concise guide provides a clear picture of the purpose and the process of the disciplinary procedure...